Upon meeting with the client and performing an assessment of their operations, the company was given a Position 3 rating – Strong Strategy – Weak Operations under SMG’s rating system. The company was very knowledgeable about their industry and their strategy allowed them to sustain within their industry. However, the company had an outdated apparel software program along with a stand alone accounting program. The two systems did not communicate with one another, which the company could not accurately determine any gross profits per sale or within a specific time period. In order to produce key business & financial reports, it required all reports to be manually created in excel. These excel generated reports were susceptible to a notable amount of errors as well as making the company operations paper intense.